Mis-sold energy
solution proViDeR
Ofgem
JOB TO BE DONE
Frequently asked questions
primary eligibility
Household
SECONDary eligibility
No items found.
location
Islington
category
Complaints and redress schemes
sub-category
Free service
what's on offer
Guidance for anyone concerned about mis-sold energy and unwanted sales contact.
how to claim
1. Contact the energy supplier to put it right in the first instance. a. If you are unhappy with their response, then make a complaint. 2. Get help from Citizens Advice on 0808 223 1133, Monday to Friday, 9am to 5pm. Someone at their Extra Help Unit could take on your case if you are in a vulnerable situation. 3. If you think you are a victim of fraud or have been contacted by someone trying to scam you: a. Call Action Fraud on 0300 123 2040 or use their online form. 4. Always call 999 in an emergency, if you feel threatened or unsafe.
website link
https://www.ofgem.gov.uk/information-consumers/energy-advice-households/switching-energy-tariff-or-supplierThank you! Your submission has been received!
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